Noir Executive Travel is committed to protecting your privacy and handling your personal data in a transparent and secure way.

This Privacy Policy explains how we collect, use, store and share your personal information when you use our website, contact us, or book our services.

1. Who we are

Trading name: Noir Executive Travel
Legal entity: E-XEC AEROPORT TRANSFER LIMITED
Company number: 11778790
Registered office: Poole, England, BH14 0FE
Website: e-xectravel.com
Email: office@e-xectravel.com
Phone: +44 7454 458154

For the purposes of UK data protection law, we are the data controller of the personal information you provide to us.

2. The personal data we collect

We may collect and process the following categories of personal data:

• Identity data, such as your name
• Contact data, such as your email address and telephone number
• Booking data, such as pick-up and drop-off locations, airport or port selection, date and time of travel, service type, passenger details, company name and journey notes
• Communication data, such as messages you send through our contact form, by email, or by phone
• Technical data, such as IP address, browser type, device information and website usage data, where relevant
• Cookie and consent preference data

3. How we collect your data

We collect personal data when:

• you submit a booking request through our website
• you complete a contact form
• you call, email or message us
• you browse our website
• you interact with cookie consent tools or similar website features

4. Why we use your personal data

We use your personal data to:

• respond to enquiries
• process and manage booking requests
• contact you to confirm journey details
• provide chauffeur and transfer services
• communicate about changes, delays or updates relating to your journey
• maintain records of bookings and client communications
• improve our website and services
• comply with legal, regulatory, tax and accounting obligations
• protect our business against fraud, misuse and security risks

5. Lawful bases for processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Contract
Where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you, such as arranging and delivering your booking.

Legitimate interests
Where it is necessary for our legitimate business interests, including responding to enquiries, managing operations, maintaining records, improving services and protecting the website and business.

Legal obligation
Where we need to process your data to comply with legal or regulatory obligations, including accounting and tax requirements.

Consent
Where required by law, for example in relation to certain non-essential cookies or marketing communications.

6. Who we share your data with

We may share your personal data only where necessary, including with:

• drivers, chauffeurs or operational staff involved in delivering your journey
• website hosting and IT service providers
• email and communications providers
• payment providers, where applicable
• analytics or cookie-related providers, where applicable
• accountants, legal advisers or insurers
• regulators, law enforcement or public authorities where required by law

We require third parties handling personal data on our behalf to respect its security and to process it in accordance with the law.

7. International transfers

We aim to keep your personal data within the UK or countries with appropriate data protection safeguards. If any of our service providers transfer personal data outside the UK, we will take reasonable steps to ensure appropriate safeguards are in place, such as recognised adequacy regulations or approved contractual protections.

8. Data retention

We keep personal data only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including to meet legal, regulatory, tax, insurance, dispute-resolution and record-keeping requirements.

In general:

• enquiry data is kept only for as long as necessary to respond and follow up
• booking and transaction records may be kept for up to 6 years after the end of the relevant financial year, where needed for tax, accounting or legal purposes
• cookie and analytics data is retained according to the settings of the relevant tools

Where we no longer need your data, we will securely delete or anonymise it.

9. Cookies

Our website may use cookies and similar technologies to operate properly, remember preferences and understand how visitors use the site.

These may include:

• Strictly necessary cookies — required for core site functions
• Functional cookies — to support site features and preferences
• Analytics cookies — to help us understand traffic and website performance
• Advertising cookies — if used, to measure advertising or provide more relevant marketing

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can manage your cookie preferences through our cookie banner or your browser settings.

10. Marketing

We do not send unsolicited marketing emails. If we ever introduce email marketing, we will only do so where we have a valid lawful basis, and you will be able to opt out at any time.

11. Your data protection rights

Subject to UK data protection law, you may have the right to:

• request access to the personal data we hold about you
• request correction of inaccurate or incomplete data
• request erasure of your personal data
• request restriction of processing
• object to processing based on legitimate interests
• request transfer of your data in certain circumstances
• withdraw consent at any time, where we rely on consent

To exercise any of these rights, please contact us using the details below.

12. Children’s privacy

Our services are not directed at children, and we do not knowingly collect personal data from children through the website.

13. Security

We take appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, misuse, alteration or disclosure. However, no internet-based transmission or storage system can be guaranteed to be completely secure.

14. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy notices before submitting personal data.

15. Contact us

If you have any questions about this Privacy Policy or how we use your personal data, please contact:

Noir Executive Travel
Trading name of E-XEC AEROPORT TRANSFER LIMITED
Email: dd.danservices@gmail.com
Phone: +44 7454 458154
Registered office: 121 North Road, Flat 7 Aurora, Poole, England, BH14 0FE

16. Complaints

If you are unhappy with how we handle your personal data, we would appreciate the opportunity to address your concerns first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or website technologies. The latest version will always be posted on this page with the updated effective date.